Publicaciones en colaboración con investigadores/as de Universidad Internacional de La Rioja (2)

2016

  1. The EPSI model as the main factor for identifying customer satisfaction: empirical research

    Total Quality Management & Business Excellence, Vol. 27, Núm. 3, pp. 447-463

2015

  1. Pricing policies in hotels: a psychological threshold research in online and offline channels

    International Journal of Internet Marketing and Advertising, Vol. 9, Núm. 2, pp. 161-179