Actitudes hacia internet, riesgo percibido y confianzasu influencia sobre la compra de pernoctaciones hoteleras
- Agustín V. Ruiz Vega 1
- Alicia Izquierdo Yusta 2
- María Esther Calderón Monge 2
-
1
Universidad de La Rioja
info
-
2
Universidad de Burgos
info
- Juan Carlos Ayala Calvo (coord.)
Publisher: Universidad de La Rioja
ISBN: 84-690-3573-8
Year of publication: 2007
Pages: 162
Type: Book chapter
Metrics
Cited by
- Dialnet Metrics Cited by: 2 (28-05-2023)
Abstract
The goal of this paper is to analyse the potential influence of consumers attitudes towards Internet, the differential perceived risk of this new distribution channel and the Spanish tourists level of trust in the buying choice when they spend the night in hotels during leisure travels. We conclude that all the tree related factors have an significant influence on the choice of the tourists: it's more likely that consumers could choice Internet as buying channel if they have more intense attitudes and level of trust towards internet and, simultaneously, less level of trust towards the buyer organization and of perceived risk in Internet