Actitudes hacia internet, riesgo percibido y confianzasu influencia sobre la compra de pernoctaciones hoteleras

  1. Ruiz Vega, Agustín V. 1
  2. Izquierdo Yusta, Alicia 2
  3. Calderón Monge, María Esther 2
  1. 1 Universidad de La Rioja
    info

    Universidad de La Rioja

    Logroño, España

    ROR https://ror.org/0553yr311

  2. 2 Universidad de Burgos
    info

    Universidad de Burgos

    Burgos, España

    ROR https://ror.org/049da5t36

Livre:
Conocimiento, innovación y emprendedores: camino al futuro
  1. Ayala Calvo, Juan Carlos (coord.)

Éditorial: Universidad de La Rioja

ISBN: 84-690-3573-8

Année de publication: 2007

Type: Chapitre d'ouvrage

Dépôt institutionnel: lock_openAccès ouvert Editor

Résumé

The goal of this paper is to analyse the potential influence of consumers attitudes towards Internet, the differential perceived risk of this new distribution channel and the Spanish tourists level of trust in the buying choice when they spend the night in hotels during leisure travels. We conclude that all the tree related factors have an significant influence on the choice of the tourists: it's more likely that consumers could choice Internet as buying channel if they have more intense attitudes and level of trust towards internet and, simultaneously, less level of trust towards the buyer organization and of perceived risk in Internet