Effects of macro-ergonomic compatibility of work demands on manufacturing systems’ organizational performance

  1. Realyvásquez, A. 1
  2. Maldonado-Macías, A.-A. 1
  3. García-Alcaraz, J.-L. 1
  4. Gómez-Bull, K.-G. 1
  5. Blanco-Fernández, J. 2
  1. 1 Universidad Autónoma de Ciudad Juárez
    info

    Universidad Autónoma de Ciudad Juárez

    Ciudad Juárez, México

    ROR https://ror.org/05fj8cf83

  2. 2 Universidad de La Rioja
    info

    Universidad de La Rioja

    Logroño, España

    ROR https://ror.org/0553yr311

Libro:
Advances in Intelligent Systems and Computing

ISSN: 2194-5357

ISBN: 9783319416960

Año de publicación: 2016

Volumen: 490

Páginas: 431-443

Tipo: Capítulo de Libro

DOI: 10.1007/978-3-319-41697-7_38 SCOPUS: 2-s2.0-84986281568 GOOGLE SCHOLAR

Resumen

High work demands (WDs) usually have negative effects on employees such as exhaustion and absenteeism, whereas moderate WDs have positive effects that include work enjoyment and creativity. However, effects of WDs on clients, production processes and organizational performance are scarcely studied. This paper analyzes the effects of macro-ergonomic compatibility of work demands of employees (MCWDs), as independent variable on manufacturing system with respect to production processes, clients, and organizational performance as dependent variables. As methods, a macro-ergonomic compatibility questionnaire (MCQ) is developed and statistically validated, and a Structural Equations Model (SEM) is created to find the effects of MCWDs on the dependent variables, and also the effects among them. Results indicate that MCWDs do not have a direct effect on organizational performance, but on production processes and clients; and significant indirect effect on organizational performance. As conclusion, MCWDs represents a source of clients’ satisfaction, production processes’ reliability, and organizational performance. © Springer International Publishing Switzerland 2016.