Member acquisition and retention in associations

  1. Hager, M.A. 4
  2. Juaneda-Ayensa, E. 2
  3. Nogueira, Fernando A. 1
  4. Pstross, Mikulas 4
  5. Smith, D.H. 3
  1. 1 Business Administration School of São Paulo, Getulio Vargas Foundation, São Paulo, Brazil
  2. 2 Universidad de La Rioja
    info

    Universidad de La Rioja

    Logroño, España

    ROR https://ror.org/0553yr311

  3. 3 Higher School of Economics, National Research University
    info

    Higher School of Economics, National Research University

    Moscú, Rusia

    ROR https://ror.org/055f7t516

  4. 4 Arizona State University
    info

    Arizona State University

    Tempe, Estados Unidos

    ROR https://ror.org/03efmqc40

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Libro:
The Palgrave Handbook of Volunteering, Civic Participation, and Nonprofit Associations

ISBN:

Año de publicación: 2017

Volumen: 2

Páginas: 975-991

Tipo: Capítulo de Libro

DOI: 10.1007/978-1-137-26317-9_39 SCOPUS: 2-s2.0-85045986857 GOOGLE SCHOLAR

Resumen

This chapter reviews research on the acquisition-recruitment of members and the retention versus turnover of members of different kinds of membership associations (MAs) around the world. The leadership-management perspective of this chapter differs from the basic research perspective of Part IV, on why people participate. For civic and community-based MAs, institutional context and internal organizational characteristics are key influences. For religious congregations, we describe research in religiously free societies versus more restrictive ones. For professional associations, we examine whether national and international forces versus the strength and viability of local framework influence primarily member attraction and maintenance. The chapter also points briefly to research on acquisition and retention of members in political parties, alumni associations, credit unions, worker cooperatives, solidarity associations, and emergency response teams. © David Horton Smith, Robert A. Stebbins, and Jurgen Grotz 2016 and Respective authors 2016. All rights reserved.